Appeals & FAQs

If you have been found in violation of the Residence Community Living Standards (RCLS) or the Residence Contract, you have the right to appeal.

Your appeal must be submitted within three (3) business days of receiving the decision letter.  Appeals must be based on our appeal grounds and include an appeal statement and original outcome letter/agreement when submitted. 

For more information regarding the appeal process, please refer page 13 of the RCLS or review the Frequently Asked Questions below.

Have you considered talking to a Community Standards Assistant? He or she may be able to help you with your appeal. Email a Community Standards Assistant at


Appeal/Request to Review Form

Appeal Process FAQ

Witness & Support Person FAQ